What do you mean by “communal dining experience?”

Lazy Bear is a dinner party. It starts with snacks and mingling upstairs in the living room. Eventually we seat all of our diners at long communal tables, and serve and explain each course to the entire dining room at once. That means pacing is sometimes a little faster or slower than might be ideal for your group, and sometimes our explanations might interrupt your conversation a bit. But we think it’s worth it for the shared experience this format creates.

Why tickets instead of reservations?

Lazy Bear is a communal dining experience that is different from other fine dining restaurants. We make sure to fill every seat in order to foster a more social, energetic dining room. Tickets allow us to do that while focusing on the food and experience, rather than on answering phones.

What does the ticket include?

Your ticket is inclusive of our tasting menu, which changes frequently. You can also opt to purchase a beverage pairing, either when you purchase your ticket, or once you’re at the restaurant. Tax and gratuity are not included in the ticket price, but 20% gratuity and 8.5% tax will be added automatically as you check out.

Why add a service charge automatically? Who receives it?

Part of the beauty of a ticketing system is that you pay in advance, and don’t have to stick around to pay a bill. It prevents the end of the meal from becoming a transaction. Everyone at Lazy Bear serves food, and no customers have a particular server tied to their party. 100% of service charges are pooled between the front and back of house team. In addition, the service charge allows us to ensure that our employees are compensated fairly. We do not charge a separate “Healthy SF” charge, as many San Francisco restaurants do.

Why am I being charged sales tax on the service charge?

California law requires sales tax to be paid on any mandatory service charges.

Can I get a refund after purchasing a ticket or pairing? Can I exchange my ticket for a different night or time?

No. Just like a sporting event, concert, or theater ticket, all sales are final.

Can I give my ticket away or sell it?

Yes. The ticket is completely transferable to another person (but not to a different date or time). However, selling tickets for greater than face value may be illegal in your area. Anyone who purchases a ticket from another patron should take care to be sure that the ticket and times are as claimed by requesting both an email confirmation from us as well as a printed ticket from the seller. Any tickets purchased on the secondary market are at the purchaser’s risk. We will not be held responsible for forgeries or misrepresentations.

How can I transfer my ticket to another person?

In order to transfer a ticket to another person via this site, have the recipient create an account. Then the transferor should login to lazybearsf.tocktix.com and click “Account.” Underneath a list of the tickets associated with the account is a button to “Transfer A Ticket.” Click this button, then click the ticket you wish to transfer. Enter the recipient’s email address (which must be associated with an account) and click “Transfer.” The recipient will receive a confirmation email, the tickets will be listed on their Account page, and the tickets will no longer be listed on the Account page of the transferor.

Can I just give my ticket away instead of transferring it via this site?

Yes, but we will not be able to accommodate dietary restrictions for the transferee unless you transfer the ticket via this site, and you will need to send the recipient all of the information in your confirmation email. We will not be responsible for guests who arrive late or not at all, or who have dietary restrictions, if transfers are made outside of the system on this website.

What are beverage pairings? When do I order?

We offer a pairing of seven to eight beverages that are chosen to complement the meal, and poured in sync with dishes they complement. A typical pairing includes five or six wines, as well as a few other drinks which could be cocktails, punches, spirits, sake, or beer. You can choose a beverage pairing either when you purchase your ticket, or once you arrive at Lazy Bear. If you have not already opted for a pairing, a server will discuss options with you when you arrive. We also offer an a la carte beverage menu, but we strongly recommend the pairing for the complete experience.

Can I bring my own wines? How much is corkage?

Lazy Bear is no longer BYOB, but we do welcome limited corkage. Corkage is $50 per bottle.

Do you accommodate dietary restrictions?

We happily accommodate almost any legitimate health-related dietary restrictions as long as we know about the restriction at least 48 hours in advance. Email tickets@lazybearsf.com about dietary restrictions. Most preferences will also be accommodated, but we recommend that diners come with an open mind, ready to try things they might not ordinarily prefer, trusting that with so man